A clear path from the concern to an informed decision.
Discuss your concern, then review assessment scope, access and charges. We document findings, costs and unresolved questions. You decide the next step; corrective repairs require separate authorization.
Before we create an estimate, inspection or repair record, please review how connected industry software may share vehicle information. Records may affect vehicle-history reports and market value. Ask about reporting before record creation; this notice does not waive your rights.
Read the reporting notice and customer resources · Discuss a reporting question
Use the same explanation when contacting us online, by phone or in person.