The visible damage may be only part of the problem.
Bring the existing estimate and your concerns. Authorized access, photos, measurements and manufacturer research can establish findings that an initial photo estimate did not include. Discuss coverage and payment questions with your insurer.
Before we create an estimate, inspection or repair record, please review how connected industry software may share vehicle information. Records may affect vehicle-history reports and market value. Ask about reporting before record creation; this notice does not waive your rights.
Read the reporting notice and customer resources · Discuss a reporting question
Use the same explanation when contacting us online, by phone or in person.