Bring useful evidence to the first conversation.
Have vehicle details, prior estimates, repair records and a description of symptoms available. Include rental end dates or timing concerns. Only collect photos when it is safe.
Before we create an estimate, inspection or repair record, please review how connected industry software may share vehicle information. Records may affect vehicle-history reports and market value. Ask about reporting before record creation; this notice does not waive your rights.
Read the reporting notice and customer resources · Discuss a reporting question
Use the same explanation when contacting us online, by phone or in person.